Effective date: October 22, 2026
Legal business: Must Be Nice LLC DBA Krave Gym Norwalk
1. Program and sender
This messaging program is operated by Must Be Nice LLC DBA Krave Gym Norwalk. These terms describe this location’s text messaging program. Your consent applies to this location and the message categories you choose. It does not enroll you in another Krave location’s marketing program.
SMS Communications: By opting in to receive SMS messages from us, you agree to receive SMS messages from Krave Gym Norwalk. Message frequency may vary. Message and data rates may apply. We do not share, sell, or rent your mobile number with third parties for marketing or promotional purposes.
2. Messages you may receive
If you separately choose service-related texts, we may send responses to your training inquiries, first-session booking confirmations and reminders, schedule changes, and membership or account updates. If you separately choose promotional texts, we may send membership offers, discounts, gym event announcements, and training promotions. We send only the categories you authorize.
3. Your choice and consent
Enrollment requires your affirmative SMS opt-in. Any SMS consent checkbox is optional and must be selected by you. Providing a phone number, submitting an inquiry, visiting this website, or accepting general website terms does not itself authorize marketing texts. You consent only to the message categories identified in the opt-in disclosure you accept. You may submit an inquiry or purchase services without agreeing to promotional texts.
Automated technology may be used to deliver texts. Consent is not a condition of purchasing goods or services. Your consent determines which messaging programs may contact you. We retain records of SMS consent.
4. Frequency and charges
Message frequency varies with your requests, bookings, membership activity, and the program you select. Your mobile provider may charge for messages and data, including texts you send to us. Ask your provider about your plan’s charges.
5. Stop messages or rejoin
Reply STOP to a text from this program to unsubscribe. You may receive one confirmation of your request; further program texts will then stop unless you opt in again. To rejoin, complete the program’s opt-in process again. If you change or relinquish your mobile number, let us know so we can update your contact record.
6. Help and contact
Reply HELP to a program message for assistance. You can also contact the Krave Gym Norwalk team at (515) 981-2227. Send STOP and HELP replies to the number that sent the program message.
7. Delivery
Text delivery depends on your device, mobile provider, and network conditions. Availability is not guaranteed. Mobile carriers have no responsibility for messages that arrive late or fail to arrive. Do not use this messaging program for emergencies.
8. Privacy and SMS consent data
Read our Privacy Policy for information about personal data handling. Mobile information is not shared with third parties or affiliates for their marketing or promotions. Support subcontractors may receive information when needed to provide customer service. SMS opt-in records and consent are excluded from other sharing categories and are not shared with third parties for their own purposes.
9. Phone calls
SMS consent does not grant blanket permission for automated, artificial-voice, or prerecorded marketing calls. Any phone calling program requires its applicable consent and opt-out process.
10. Membership and changes
These terms govern messaging only. Your signed membership agreement governs fees, access, commitments, cancellation, and membership pauses. Stopping texts does not cancel membership. Material changes to this messaging program will be disclosed, with renewed consent obtained when required; a policy change does not expand your existing consent.